Press Releases

Recently, Graphics House Imaging purchased a Virtu 36 flatbed printer from a company in Sunrise Florida, called Leggett & Platt. When we bought the machine, there were less than a dozen in operation in the entire United States. Subsequently, proper instruction on the operation and maintenance of the machine was critical. To that end, Graphics House sent me, along with our Graphics Director, Charles Mortenson to Sunrise Florida for training.

We flew to Florida in early November. The trip for me was very exciting. For one, winter was fast approaching and the weather in Michigan was already very cold. I could not wait to get to the “Sunshine State”. And second, I had never been on an airplane before, so this was going to be quite an exciting experience.

But my thoughts of a sunny paradise were quickly dashed when we arrived at the airport. Hurricanes Katrina, has passed through months before, and Rita who came a few days prior to our arrival, had definitely left their mark on everything. It looked like we were entering a war zone. There were store signs demolished, houses with no roofs, and even a few cars that were upside down in the streets.

Read more: L&P Digital Training on the Virtu 32 Large Format Printer

April 29th, 2008

In April of 2008, Graphics House Printing began development of a Customer Order Management System that would allow customers to quickly and efficiently re-order items without having to speak with a sales representative, subsequently saving time and money.

The system requires that the customer log in, and access their account. Once in, they can then view every flier, poster, brochure or postcard they have purchased in the past. The user will also see a description of each product and the corresponding quantity. And finally, by clicking on each image, they will be able to view a .pdf file of the image that Graphics House currently has on file, to see if the image is current, or if revisions are needed.

In the eight months since this system became operational, the response has been phenomenal. One company has placed over 40 orders totaling more than $25,000 and rarely finds the need to call their customer service representative. Graphics House Printing hopes to offer this function to more of its clients in the next year.

In the coming months, new features and functionality will be added, as well as a more streamline approach to adding new clients to the system for administrators.

Similar solutions are currently under development in the apparel and large format divisions of Graphics House and are scheduled to go online in the next fiscal year.

Current Graphics House clients who would like this service are requested to call their sales representative and ask to be added to the Customer Order Management System.